Data privacy

Data Deletion Request Process via WhatsApp

To request the deletion of your personal data associated with our WhatsApp communication, please follow the steps below:

1. Submit a Data Deletion Request

• Open WhatsApp.
• Initiate a chat with our official WhatsApp number
• Send the following message: “Requesting data deletion”

2. Identity Verification

To protect your privacy and ensure secure processing, we will require basic identity verification. This may include confirming your phone number or other identifiable details used during your interaction with us.

3. Request Confirmation

Upon successful verification, we will confirm receipt of your data deletion request. Your personal data — such as your name, phone number, and chat history related to WhatsApp interactions — will be removed from our systems within [e.g., 30 days], unless we are legally obligated to retain the data for a longer period.

4. Completion Notification

Once the deletion process has been completed, you will receive a confirmation message via WhatsApp.